A Canadian EV startup needed a story before it could build a brand.
EVDrop Technology Inc. is a small Canadian software company building a charging-station reservation app that helps EV drivers skip the "two cars in front of me, low battery, no plan" experience that almost everyone in the EV space has lived through. The company had a working MVP, five founders with real stories, and zero presence in the public conversation about Canadian EV adoption. They needed an "About Us" video that could live on their website, on LinkedIn, and on YouTube — and do real brand work in all three places without feeling like a glossy ad to any of them.
The constraints were tight in ways that mattered. The deliverable had to read as documentary, not as marketing, because the founders' authenticity was the differentiator. It had to clear a 5-minute target — long enough for the founders to actually breathe, short enough to survive a LinkedIn scroll. It had to be accessible (EN/FR subtitles, captions for sound-off viewing), production-quality (4K interviews, color-graded, properly mixed) and shipped through three audience lenses simultaneously: EV owners, charging-station operators, and people still on the fence about going electric. And it had to be made on a student budget with one camera operator — me.
ResearchKey insights.
The pre-production work was less "research" in the user-research sense and more client discovery. I ran two structured passes before touching a camera. The first was a client-brief deep-dive with CEO Joseph Chio — mission, target audiences, what success looked like, what they did not want the video to feel like. That conversation surfaced the most important constraint of the project: EVDrop's competitive edge against bigger players wasn't technology, it was the founders' lived experience with the problem. So the video had to feel like a documentary about people, not a product demo.
The second pass was the class pitch in Week 5, which doubled as stakeholder feedback. The peer-as-client critique flagged something I hadn't seen: the original brief was confused about who it was for. Was this for current EV owners? Potential buyers? Investors? Each implied a different tone. I took that feedback back to EVDrop, narrowed the primary audience to potential EV buyers (people considering the switch), and cut a planned gas-vs-EV environmental comparison segment that would have pulled the video into a different conversation entirely. That single re-anchoring decision shaped every editing choice that followed.
Process"It starts with my background in Procter and Gamble, which was understanding needs. What are the pain points that need to be solved for? And a friend of mine happened to have a problem on the EV charging space." — Joseph Chio, CEO, EVDrop Technology Inc.
Design exploration.
I structured the project around the canonical three-act documentary arc: Act 1 was the origin — Joseph's friend running low on charge with two cars in line ahead of him, the moment that made "this is a problem" land. Act 2 was the build — funding ($20K MVP from four close friends), the no-programmers-on-the-team admission, and Elma's honest reframe about the gap between a multinational and a startup. Act 3 was the present-and-future — the value-to-charge-point-operators business model, the MVP milestone, and the Ontario → Quebec → BC expansion plan. Cutting the structure this way meant every founder served a specific narrative beat instead of competing for screen time.
Decisions and rationale
Killed the product explainer in favour of the founder story. The A2 proposal had a detailed segment explaining how EVDrop's software worked, plus a planned gas-vs-EV environmental comparison. After watching the rough cut, I cut both. The product wasn't fully built yet, technical explainers would have stalled the narrative, and the founders' enthusiasm was already doing the persuasion work better than any feature list could. The product appears throughout the video — but as B-roll under the founder interviews, not as a dedicated explainer. That was the hardest cut to make because it was the most "complete" part of the proposal. It was also the right one — the professor's A3 review called the founder-journey reframe out specifically:
"Your decision to focus on the founders' journey rather than a direct environmental comparison strengthens the emotional appeal and makes the video more engaging." — Professor Luke Russell, CCT453
Used the snowstorm as a creative reset, not a setback. Feb 17 was the original interview day in Peterborough. A snowstorm killed the trip, and the planned location (a restaurant) was going to give me three founders, mixed audio, and inconsistent visuals. I rescheduled to Feb 20 at the CEO's home, which I had been treating as the backup option. The reroute pulled in all five founders instead of three, gave me a controlled audio environment, and produced more consistent visual coverage across the cast. The "constraint as gift" framing is overused, but in this case the contingency plan was straightforwardly better than the original — I just hadn't seen it until weather forced me into it.
Built the edit around Descript's transcript view, not the timeline. I shot roughly an hour of raw founder footage. Trying to cut that down inside Premiere's traditional timeline would have meant scrubbing repeatedly to find the one usable take of each idea. Instead I ran the footage through Descript to get a searchable transcript, picked the strongest line for each beat in the three-act outline, then assembled the Premiere timeline from those marked clips. DaVinci Resolve handled sound isolation and color grading; ElevenLabs scrubbed residual kitchen-noise artifacts from the audio (the home shoot was acoustically real, dishes and all). Foley layers — EV motor start-up, parking-lot ambience, rainy-Toronto ambience — went on stock footage that would have otherwise played silently and felt fake. The 5-minute hero cut is the result.
Cut a 1-minute social version with a soft-pull CTA, not a hard one. For LinkedIn and shorts platforms, I made a 1-minute condensed cut that ends with an invitation to watch the full video rather than a "visit our website" button. That choice came directly from the persuasion-techniques unit in the course: a soft pull from short-to-long feels like the viewer's idea, a hard product CTA feels like a sales pitch. The short version had to function as a trailer, not an ad.
Treated the rough cut as a draft, not a deliverable. The A3 submission was deliberately unfinished — residual kitchen-utensil noise from the home shoot, choppy cuts in the CEO's segments, two stock clips ("fixing a machine," a "stressed man" near the end) that read as obviously staged, name pop-ups that disappeared too fast to read, plain text credits where a company logo outro should have been, stock footage whose colour didn't match the original interview footage, and — I'd missed it entirely — no Foley layers on the silent stock B-roll. The peer-and-professor critique cycle caught all of it. Final-cut work between A3 and A4 was largely a matter of executing against a specific list: notch-filter the dishes in Audacity, swap the two staged stock clips for better-fitting alternatives, hold name pop-ups longer, replace the credits with EVDrop's logo outro, blur backgrounds of the charging-station and software shots to focus the product, colour-match the stock plates to the interview footage, lay in Foley on every silent stock shot, and re-time the music ducking so it stops fading out mid-sentence. Every fix mapped to a specific note. Showing up to a critique with a deliberately incomplete cut was much more efficient than polishing in private — the rough cut bought me a list of decisions I didn't have to make alone.
Reflection"The video feels professional and comprehensive, fitting for a tech brand. I really like that you made use of B-roll and stock footage to help visualise what the speakers are talking about. It engages the audience and makes the video more fun to watch." — Peer reviewer, CCT453 final critique
Takeaways.
The thing I'm most proud of is what didn't end up in the video. The proposal had a gas-vs-EV environmental comparison, a detailed product explainer, and a longer 10-minute target runtime. All three got cut, and the final 5-minute video is sharper for it. I left the course with a better intuition for editing as authorship — the cuts you make are the argument you're making — and a sharper instinct for when a client's stated brief is the strategy and when it's just the current draft of the strategy.
Final critique validated the major decisions — the founder-story reframe, the B-roll-over-explainer call, the sound clean-up between rough cut and final, the colour grading, the documentary tone — and that was useful confirmation that the moves I made under deadline pressure were the right ones. The most actionable critique on the final cut was a smaller, specific one: the background music faded out in the middle of someone speaking, which aurally implied the video was ending while the visuals kept going. That's a pacing-and-mixing mistake I'd never made before and won't make again — a reminder that audio cues do narrative work whether or not you mean them to, and that the music edit has to be storyboarded against the visual cut, not just laid in underneath it.
If I were running this again with a real budget, the things I'd change: a second camera angle on every interview so I'd never have to cut around a stumble (a single static angle made some compelling answers unusable because the only available take had a verbal slip), a dedicated audio recorder running in parallel with the camera mic instead of just my phone as backup, a proper storyboarding pass for the B-roll instead of selecting stock footage reactively in the edit, and — picking up another peer suggestion — a short live demo of the EVDrop app at a real charging station, which would have grounded the abstract "we built software" framing in a moment of physical product use. The deeper takeaway from working with a real client (not a hypothetical persona, not a class exercise) is that "deliver to the brief" and "deliver what the brief is actually trying to achieve" are not the same job — and the second one is the one that matters.
Open question I'm still chewing on: how do you preserve documentary authenticity when the client also wants a marketing asset? The answer for this project was to lean hard on unscripted interviews and resist any direction that would have made the founders sound like ad copy. But on bigger projects with more polished clients, that line will be much harder to hold.